Business Process Improvement
Capability Maturity Model Assessments (CMMI)
-These assessments provide an objective view and guidance to help determine the value of services across the organization, as well as an industry standard comparison of the perceived level of process maturity within their organization
Process design and implementation
-Mundiali provides skilled resources to examine current business processes and create new ones that improve the overall health of the organization
Process Management and Continuous Improvement
-Mundiali can provide training and oversight managing business processes, enabling continuous improvement practices so the organization remains profitable and relevant
The Mundiali Assessment is a business resource assessment tool enabling a company to conduct a formal study of where a business is currently and where it wants to go in the future. The assessment is a mutual discovery that will be performed and centered on confirming key measures of success, gaps in service and process, and innovative solutions. Mundiali will produce a report with these objective results and will review with the customer, which highlights recommended solutions and innovative alternatives.
This assessment also creates standard documentation to preserve and begin a knowledge base used in current service delivery. Together, a review of all information will help determine if there are any gaps or inconsistencies in the information presented. The data is then evaluated to understand risks, operational challenges, support model design opportunities, and SLA / OLA / or KPI enhancements.
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